• Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC
  • Mount Horeb Dodgeville Telephone, Internet, Cable TV - MHTC

Welcome to MHTC
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608-437-5551 or 608-930-9985

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MHTC Voice Mail
 

Voice Mail
 
User Guide
 
Simple • Convenient • Reliable

 

Please see below for more information on:

 

Voice Mail Features
Recording & Selecting a Greeting
Enable/Disable Auto Login
Accessing Your Voice Mail
Retrieve Your Messages
E-Mail Notification


With Voice Mail from MHTC you won't miss a call if you are
away from home, on the phone or unavailable to answer the
phone. Unlike answering machines, Voice Mail works during
power outages, can't be damaged by lightening and there is no
equipment to purchase or maintain. With Voice Mail you can
easily retrieve your messages at home or away from home.

Voice Mail Packages & Features
Basic
Enhanced
Premium
Monthly Rate$2.95
$3.95
$4.75
Personal Greeting Length3 min.
3 min.
3 min.
Maximum Stored Messages50
50
50
Maximum Storage (Minutes)100
100
100
Saved Message Retention
14 days
14 days
14 days
Maximum Message Length3 min.
3 min.
3 min.
Sub MailboxesNo
No
Up to 9
Enable Auto LoginYes
Yes
Yes
Multiple Mailbox GreetingsNo
Yes
Yes
Reply to MessagesNo
Yes
Yes
Allow Message Forwarding
No
Yes
Yes
Allow Message Sending
No
Yes
Yes
Distribution ListsNo
No
Yes
Announce CallerNo
Yes
Yes
Out DialNo
Yes
Yes
E-mail NotificationNo
Yes
Yes
Phone or Pager Notification
No
Yes
Yes
Continuous PagingNo
No
Yes
Daily Notification
No
Yes
Yes
Allow Future DeliveryNo
No
Yes
Associated Numbers*No
No
Up to 5
Manage MyPhone WebsiteNo
Yes
Yes

* Additional line charges apply to each associated telephone number, and all
numbers must be billed under the same account number.





Voice Mail Features


Sub Mailboxes - Each user on a telephone line can have
their own voice mailbox, and passwords ensure privacy. Sub
mailboxes work well for roommates, family members and people
who work out of their homes.

Multiple Greetings - Record multiple greetings in advance so
all you have to do is choose which greeting is active.

Reply to Messages - The service will attempt to place a call to
the person who left the message (the number that they called
from) and then return directly to Voice Mail. (Local calls only).

Message Forwarding - Forward a message to another mailbox
or distribution list. You also can record an introduction to the
message you are forwarding.

Message Sending - Send a message directly to the Voice Mail
of another mailbox or distribution list, their phone will not ring.

Distribution Lists - This feature allows you to create a group of
mailboxes in one list. Example: If you want to send a message to
everyone in the sales department, create a list of people in that
department. Instead of sending the message to each individual,
you send it to the sales department distribution list. The message
will be sent to everyone listed in that group.

Announce Caller - This feature will announce the telephone
number of the caller. (Requires caller id subscription).

Out Dial - This feature allows calls to be forwarded to another
number when a caller dials 0 after reaching your Voice Mail.
Example: “...Please leave a message at the tone, or press 0 to
connect to my cell phone.” (Local Calls Only.)

E-mail Notification - This feature allows you to receive your
voice mail messages in your e-mail. Listen to, forward, save
or delete your messages directly from your e-mail. Dial-up
Internet users will never miss an urgent message because you
are on-line.

Enable E-mail Notification: Select Yes to send new message
notification to an e-mail address.

E-mail Address: Enter the e-mail address that the new
message notification will be sent to. Separate multiple
addresses with a semi-colon (;). Maximum of 50 characters.

Pager or Phone Notification - This is great for people on the
go. Receive pager or telephone call alerts you when you have
a new message in your mailbox.

Enable Pager Notification: Select Yes to send new message
notification to a pager of phone number.

Pager Type: This field can not be editied it is view-only. Set
to Phone (a telephone is paged), Unique Number (pager has
a unique access number), or Shared Number (pager has an
access number common with other pagers).

Pager Access Number: 10-digit number to dial for notification.

Pager Number: 10-digits to dial when connected to pager
service (only necessary when Type is set for Shared Number).

Only Page on Urgent Calls: Select Yes to send notification for
only messages marked as urgent or No to send notifications
for all messages.

Continuous Paging - This feature will continue to page you
until all new messages have been received.

Daily Notification - Select a phone number and the time
of day for the system to notify if you have received any new
messages.

Enable Daily Notification: Select Yes to allow daily phone
notifications of new messages.

Notify Time: Time of day the notification call will be placed.

Notify Number: The ten digit telephone number to dial for
daily notification.

Allow Future Delivery - Special deivery feature that allows you
to mark a message to be delivered at a later time & date.

Associated Numbers - This feature allows multiple telephone
numbers to share the same voice mailbox.

Manage My Phone Website - Manage My Phone allows subscribers
to access their voice mail messages and personal settings from the web.

Accessing the manage my phone website

Using any web browser, go to www.managemyphone.com.
Enter your username and password. The username is your
10-digit telephone number.

Messages tab


A list of existing messages from your voice mailbox will appear
(if there are messages). Use the controls at the bottom of the
screen to Play, Save or Delete your messages.

Settings tab


The settings window is divided into three sections,
General Options, Notification Options, and Distribution
Lists. You may not be able to access some areas if that
feature is not included with your voice mail package.

General Options


Voice Mail PIN: The PIN/Password is used to access the
mailbox when retrieving messages over the telephone.

Enable Auto Login: When on, you are not required to enter your
password when you check your messages from your home phone.

The Max Message Length, Max Mailbox Time and Max
Messages fields are view-only and can not be changed.





Multiple Greetings

Voice Mail Menus

Voicemail Setup

 


 


Recording & Selecting A Greeting:


1. Access your voice mailbox.

2. At the Main Menu press 9 (Mailbox Setup).

3. Press 1 for Greeting Options.

4. Press 5 to pick a new greeting.

5. Pick the greeting # (2-9) you want to record.

6. Press 2 to Record a Greeting.

7. At the tone record a greeting, when finished press the # key.

After you have recorded all your greetings, Press 5 again
to pick the greeting you want active.

1. Access your voice mail box.

To Record Your Greeting

1. From the Main Menu Press 9 (Mailbox Setup).

2. Press 1 for Greeting Options.

3. Press 4 to Record a Greeting. When finished recording
press the # key. (Press 2 to Re-record a Greeting after
inital setup).

4. Press 2 to Save Your Greeting.

To Change Your Password

1. From the Main Menu Press 9 (Mailbox Setup).

2. Press 2 to change your password.

3. Enter a new Password (1-16 digits) followed by the # key.

4. Re-enter the new password followed by the # key.

Auto Login

Retrieve Your Messages

Enable/Disable Auto Login:


Auto Login gives you faster access to your voice mailbox. If
Auto Login has been enabled and you access the Voice Mail
from your "home" telephone number you will not have to enter
your mailbox number (telephone number) or password.

Enable/Disable Auto Login:

1. Access your voice mailbox.

2. At the Main Menu press 9 (Mailbox Setup).

3. Press 4 to change your Auto Login options.

Press 1: Enable/Disable Auto Login

Press *: Return to the Setup Menu

Accessing Your Voice Mail

 

 
First time setup should be done from the telephone
number that the Voicemail has been activated on.

Note: The first time you access your voice mail your password
is 0000. You should change your password to something
other than the default.

From Your Home Phone:

1. Dial #86

2. If prompted for your mailbox number press the # key. (If
you have multiple Voicemail boxes on one line please refer
to the Voicemail with Sub Mailbox instructions).

3. If prompted, enter your password followed by the # key.
(If Auto Login is enabled you will not be prompted to enter
your password.)

From Any Other Phone:

1. Dial 437-6600 (Mt Horeb) or 930-6600 (Dodgeville).

2. When prompted for your mailbox number enter your
10 digit telephone number followed by the # key. (If you
have multiple Voicemail boxes on one line please refer to
the Voicemail with Sub Mailbox instructions).

3. If prompted, enter your password followed by the # key.

– or –

1. Dial your home phone number.

2. When your greeting begins, press the * key.


3. Enter your password followed by the # key.

 

 

Retrieve Your Messages
 

1. Access your voice mailbox.

2. Press 1 to listen to new messages or 2 for saved messages.

 While retrieving messages you can:

Press 1: Play/Replay the message

Press 2: Save the message & play the next message

Press 3: Delete the message & play the next message

Press 4: Save the message as new

Press 5: Reply to a message (Auto Recall)

Press 6: Forward the message to another mailbox*

Press 7: Skip back 3 seconds

Press 8: Pause the message

Press 9: Skip forward 3 seconds

Press *: Return to the Main Menu

To Undelete A Message:

Don't Hang Up. Listen to the message again and then Press
either 2 or 4 to save the message.

* Forwarding Messages:

Enter a list of mailboxes and/or distribution lists separated by
the # key. End the list by pressing the # key twice. If you wish to
record an introduction press the * key, to send press the # key.

 Press 1: Forward Now

 Press 2: Review Your Message

 Press 3: Re-record your introduction

 Press 4: Message Options

 Press 9: Cancel forwarding of this message.

E-Mail Notification


You can receive your voice mail messages in your e-mail.
You can play, forward, save or delete the messages from
your computer.

1. Check your e-mail as you normally would.

2. When you get a voice mail message, you will receive an
e-mail delivered right to your inbox. The message will
have an attachment.

3. Open the attachment and your media player will play the
message.

4. If desired, save the attachment on your PC.

5. Follow the links in the message to save or delete the
message from the voice mail system.



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